Transaction Center
Time to bring it home. Find zipForm®, transaction tools, and all the closing resources you'll need. Except for the champagne — that's on you.
Californians for Homeownership was founded in response to the California Legislature’s call for public interest organizations to fight local anti-housing policies on behalf of the millions of California residents who need access to more affordable housing.
The Champions of Home Impact Awards honor California REALTORS® who have made a significant impact on their communities through volunteer efforts.
HAF plays an active role in addressing the ongoing housing affordability challenges facing California.
Make A Donation to HAFC.A.R. stands ready to assist REALTORS® who have been impacted by wildfires through its Disaster Relief Fund and NAR's REALTORS® Relief Foundation.
California Disaster ResourcesScholarships for California students planning to pursue a career in real estate.
Find out more information on key diversity and inclusion programs and projects available.
Fair Housing Latino Professionals Network C.A.R. Women's InitiativeNew to the industry? YPN is a network to sharpen your skills, heighten your leadership, and connect with fellow REALTORS®.
Rising Star AwardDownload and share the official 2024 C.A.R. Member Benefits Guide.
NAR Member Discounts C.A.R. Insurance ProductsAs a C.A.R. member you may have questions about your association and the industry. Find the answers here.
New Member FAQs Glossary Service ProvidersC.A.R. provides tremendous member value through its innovative tools, services and education. Learn more about C.A.R. membership and dues and NAR membership and dues.
C.A.R.'s annual consumer advertising campaign creates awareness of the REALTOR® brand and demonstrates the many benefits of the consumer-REALTOR® relationship.
Smart Zone provides tools and insights necessary to convey your unique value proposition, effectively market your services, keep your clients abreast of current real estate market trends and help you achieve success in a dynamic industry.
C.A.R. is a statewide trade association dedicated to the advancement of professionalism in real estate.
Annual ReportThe CALIFORNIA ASSOCIATION OF REALTORS® is committed to bring you tools and information to help you succeed. Here are some of the innovative tools, services and education C.A.R. provided to help you achieve your professional goals.
C.A.R.'s Media Center houses the Association's news releases, media guidelines, and logos.
News ReleasesLooking for additional assistance? The Customer Contact Center is looking forward to serving you Monday through Friday between the hours of 8:30 a.m. and 4:45 p.m.
Need help finding the right person? Try searching through our various rosters & directories.
DOJ files statement of interest on NAR’s Broker Commission Settlement (November 25, 2024)
Over the weekend, the U.S. Department of Justice (DOJ) filed a “Statement of Interest” related to NAR’s proposed settlement of claims regarding broker commissions. Based on their dialogue with the DOJ over the course of this year, NAR had expected this possibility.
In its statement, the DOJ raised concerns about the requirement that MLS Participants must enter a written buyer agreement when they are working with buyers prior to touring a home. A new California law requires buyers and their brokers to enter into written agreements, so the DOJ’s concerns should not have much impact in California.
The DOJ is not a party to the settlement agreement or a class member. The Court may consider the DOJ’s perspective alongside the other arguments made by objectors and will decide whether to grant final approval soon.
NAR will continue to advocate for final approval in the lead-up to and at the Nov. 26 hearing.
Association-drafted forms protect consumers and members (October 21, 2024)
Recently, an opinion piece written by a real estate coach about the dangers of using trade association-created forms appeared on the Inman website. Though clearly presented as opinion, this article is full of speculative alarm-inducing statements about what constitutes improper legal practice by someone who is not an attorney, let alone an attorney who specializes in antitrust. Though the article points to clauses in several states’ forms (not California’s), it fails to explain how they harm consumers. Mostly, the author speculates that the existence of similar language in forms from various state associations “suggest a dangerous level of collusion between real estate companies.” This statement and others like it are strewn throughout an article high on inflammatory conjecture and low on fact. We believe it’s important to focus on facts.
There are multiple benefits to using forms drafted by attorneys who work for real estate trade associations. The CALIFORNIA ASSOCIATION OF REALTORS® (C.A.R.) has a long history of developing forms for use in California real estate transactions. C.A.R. forms help California buyers and sellers, as well as our members, precisely because they offer standardized language with a variety of options to fit any situation. C.A.R. lawyers consult with practicing REALTORS® as well as other real estate attorneys so that our forms address real-world issues our consumers face. It’s simply good business practice to hear what consumers want and need when developing products for their use ― the opposite of anti-competitive.
Real estate transactions are complex, especially in California. C.A.R. forms are drafted to cover a broad array of situations, and to enable buyers and sellers to customize those documents to fit their particular situations. While C.A.R. has always continued to improve upon and streamline its forms, the myriad details present in any transaction mean that Association forms must be both flexible and clear enough to protect clients in any given situation. To cite just one example, C.A.R. offers members nine different purchase agreements, allowing the member to choose an appropriate pre-printed agreement for everything from standalone houses to vacant land to business opportunities.
Preprinted language found in Association forms also creates efficiencies for any transaction because such language reflects common practices. Consumers and brokers don’t have to spend their time or financial resources to hire their own attorneys to navigate the complexities inherent in a transaction to stay up to date on legal changes or to draft new language whenever terms change during a transaction.
It’s also important to note that no one ― member or consumer ― is required to use any C.A.R. form for any transaction. Moreover, buyers and sellers who do choose to use C.A.R. forms are free to make changes to those forms to fit their transaction, whether through filling in blank provisions or providing amendments. Finally, some brokerages in California draft their own forms language or create additional disclosures for their clients. In other words, if California REALTORS® need something other than C.A.R.’s forms, they’re free to draft appropriate documents or make changes as they see fit.
Shifting away from using association-developed forms is the opposite of consumer friendly. If brokerages had to pay for the creation and constant legal upkeep of their own forms, those costs would almost certainly be passed on to consumers. And rather than be assured that an organization dedicated to homeownership has created the most effective forms to be used for any real estate transaction, consumers would likely need to retain their own attorneys to ensure they were protected. If anything, litigation could well increase given the multiple documents emanating from different sources involved.
Given the recent changes in industry practice and the current media environment, it is not surprising to encounter opinion-based writing everywhere. But rather than stir up fear and anxiety with what-ifs, we prefer to let the facts ― and the forms ― speak for themselves. Association-drafted forms exist to protect consumers and members, and to make the promise of homeownership a reality for those who want it. And that’s a fact.
New Date for the July 2024 Forms Updates (August 30, 2024)
By popular demand, the Forms Update schedule has been extended. Please see the July 2024 Forms Updates page for further dates and registration links.
New Dates for the July 2024 Forms Updates (August 12, 2024)
By popular demand, the Forms Update schedule has been extended. Please see the July 2024 Forms Updates page for further dates and registration links.
Are You Ready for the August 17 Business Practice Change Deadline? (July 30, 2024)
The August 17 deadline for REALTORS® to implement business practice changes resulting from the NAR settlement is less than three weeks away! Some MLSs are implementing changes prior to August 17, so check with your MLS for your specific deadline.
Starting July 24, several new and revised standard forms are now available in ZipForm® and other platforms. If you haven’t previewed the forms yet, access them here. To learn how to use these forms and prepare for the upcoming NAR settlement practice changes, join C.A.R.’s legal staff for a live training session on any of the dates below.
To help you better understand and effectively implement the new business practices, as well as navigate conversations with clients about the changes, C.A.R. will be releasing new resources over the coming weeks. Now available is a new series of member-to-member videos featuring industry veterans discussing some of the challenges they’re hearing agents are facing. The first set of videos features broker Barbara Betts.
For your clients, C.A.R. has created two consumer guides: What is a Buyer’s Representation Agreement and 9 Reasons You Need a Buyer’s Agent. These consumer guides were created for members to personalize and share with their clients.
*please see the July 2024 Forms Update page for future dates and registration links.
Please note that these training sessions will not be recorded. However, C.A.R. held several townhalls in the past weeks that were recorded. View the townhall recordings here.
C.A.R. Education is also offering two new FREE classes: a Buyer Representation Form class and a Residential Listing Form class. Members can get the classes for FREE by logging into store.car.org and entering "FORMS49" at checkout.
C.A.R. releases forward-looking forms (July 9, 2024)
As we informed you last week, tomorrow C.A.R. will release several new and revised forms as part of its semi-annual standard forms update. We have spent the last several months evaluating and working on these revisions in order to provide the best possible forms for our members and their clients, especially in light of the practice changes associated with the NAR settlement.
While numerous changes have been made to these forms, I want to draw your attention to one change in particular. As part of our analysis of what is needed at this moment and, more significantly, what we anticipate will become important in the near future, we have made the decision to remove the listing broker’s offer of compensation from these forms. While we recognize that the offer of compensation remains legal and valid, we nonetheless believe this change is in the best interests of our members and consumers. Our goal, with this change, is to be proactive, looking ahead to where industry practice needs to be.
We know change is hard, but we also know that C.A.R. needs to lead the way within the industry, as we have always done. As your business partner, we will be providing numerous training opportunities on these forms beginning tomorrow. Six townhalls with C.A.R. leadership and legal team are scheduled (see schedule below) within the next two weeks. Some will be recorded as well.
Additionally, C.A.R. Education will offer two new classes on settlement-related forms: a Buyer Representation Form class and a Residential Listing Form class. Members can access the classes for FREE by logging into store.car.org and entering "FORMS49" at checkout. Class details and codes will be emailed to all members and will also be available on store.car.org.
The forms will be released in zipForm® and other forms platforms on July 24. As a reminder, in order to be in full compliance by August 17, when the mandates of the NAR settlement go into effect, it is imperative that C.A.R. members are ready to use the new forms and prepared to discuss the changes with their clients.
We understand there is uncertainty, confusion and competing opinion about where the industry is heading and how to move ahead given ongoing litigation. We also know that we will all get through this moment together, do what we need to do to adapt, and emerge even stronger as an industry of professionals who work tirelessly every day to support the dream of homeownership for others.
All-Member Townhalls:
Please go to on.car.org/townhall to sign up for a townhall and check back often to learn about additional training opportunities in the weeks ahead. You may attend more than one townhall, however, each one will cover the same material.
Access the July 2024 new and revised forms here.
For more information: https://smartzonecar.org | https://on.car.org/brokercompliance
Thank you,
Melanie Barker
C.A.R. President
C.A.R. to release revised forms (Updated July 3, 2024)
On June 25, C.A.R. released 48 new and revised forms as part of its semi-annual update to its standard forms. We informed you then that C.A.R. would be postponing the release date of other forms to ensure that they met our high standards for use by members and consumers in light of the practice changes associated with the NAR settlement.
On July 10, the remaining forms will be posted on www.car.org. Beginning with the release of these forms and given the significant practice-related changes facing members at this time, C.A.R. will be providing numerous training opportunities to members on the use of these forms. Our leadership and legal staff will be hosting townhall meetings beginning July 10, with additional training through August as part of an aggressive training schedule. Many of these sessions will be recorded, as well. Additionally, our online class on the new buyer representation form will be made available free of charge to members. The forms will be released in zipForm® and other forms platforms on July 24. In order to be in full compliance by August 17, when the mandates of the NAR settlement go into effect, it is imperative that C.A.R. members are ready to use the new forms and prepared to discuss the changes with their clients.
While we understand change is difficult, we are also in an environment that continues to shift. As your partner, C.A.R. is fully committed to adapting however necessary and communicating with you, our members, as often as needed.
We have taken great care to create new and revised forms that are easy to understand. Standard forms are evolving documents, and we believe that these revisions not only meet the needs of the current moment but also equip our members with the best possible tools to ensure their ongoing success.
Melanie Barker
C.A.R. President
C.A.R. responds to CFA Report on C.A.R. Residential Listing Agreement (Updated July 2, 2024)
The Consumer Federation of America (CFA) today released a report on C.A.R.’s new residential listing agreement (RLA). Similar to the CFA’s report on C.A.R.’s buyer representation agreement, this commentary is on an earlier draft of the agreement that was still a work in progress, and spends an inordinate amount of time examining grammar, formatting, and design in an early draft of the form.
Moreover, the report contains wild speculations that brokers using C.A.R. forms will try to get around the NAR settlement. C.A.R. supports the goals of the settlement and is working to help members have clear conversations with their sellers around compensation options. The report also says that the draft form has too much information about what sellers can expect regarding marketing their home. Instead, we think information about the MLS and the offer process helps educate the seller and makes the form more consumer friendly.
The assertion that the agreement is overwhelming and unlikely to be read or understood by the average seller underestimates the capabilities and responsibilities of both sellers and their real estate agents. The complexity of the agreement reflects the complexity of California real estate transactions. The agreement is designed to cover various scenarios and provide clear guidelines, which ultimately benefit the seller by ensuring that all potential issues are addressed upfront. Sellers are not left to navigate these complexities alone; their real estate professional is there to guide them through each provision, ensuring they fully understand the terms before agreeing to them.
For decades, C.A.R. forms have been the best in the industry for a number of reasons, from transparency to compliance. C.A.R. continues to work diligently to create new forms that will continue that tradition.
C.A.R Responds to CFA Report on C.A.R. Buyer Representation Agreement (June 25, 2024)
The Consumer Federation of America (CFA) yesterday released a report on C.A.R.’s new buyer representation agreement. While C.A.R. welcomes valid feedback, this report is, for the most part, a misguided critique of the forms.
Amid the significant changes facing the industry as a result of the NAR settlement and the recent inquiry from the Department of Justice (DOJ), C.A.R. continues to revise its forms in order to produce the best possible documents for buyers, sellers, and C.A.R. members. Prior to the release of any revised or new forms, C.A.R. solicits broad input and takes all feedback into consideration. This CFA commentary is on an earlier draft of our agreement that was still a work in progress. In fact, C.A.R. has already made changes that address many of the concerns from the CFA.
For example, the CFA piece says the form doesn’t comply with the NAR settlement. That is wrong. Both the draft reviewed and the latest draft of the form comply with all practice changes required by the NAR settlement, as well as with California law. The CFA also suggests that buyers might expect their agents to represent them even if the buyer says they don’t have enough funds to pay the broker. They suggest that offers of compensation outside the MLS are attempts to circumvent the NAR settlement, even though the settlement explicitly makes clear this is permitted. The CFA’s suggestions are absurd. Hardworking buyers’ agents are entitled to be compensated by their clients according to the terms of their agreements. Indeed, that clarity around compensation is the very substance of the NAR settlement. Nearly half the report consists of commentary on punctuation, capitalization, and the author’s opinions on design, rather than substantive legal issues.
C.A.R. forms are drafted to comply with California law and facilitate California real estate transactions. The report demonstrates the author’s lack of familiarity with California-specific statutory language required for our real estate contracts. Moreover, consistent forms that cover myriad situations are important so that buyers, sellers and their agents can efficiently manage complex transactions.
For decades, C.A.R. forms have been the best in the industry for a number of reasons, from transparency to compliance. C.A.R. continues to work diligently to create new forms that will continue that tradition.
An Important Message on Forms Release (June 24, 2024)
Every June, C.A.R. updates its standard forms to reflect the latest legal requirements and best practices in real estate transactions. This week, we released 48 new and revised forms to help you work with your clients and transactions. Originally, 67 forms were scheduled for release, but 19 of them related to the changes in business practices required by the NAR settlement have been postponed. C.A.R. will make those additional forms and relevant education available prior to August 17.
C.A.R. is continuing to review not just the NAR settlement but also Dept. of Justice (DOJ) statements to the industry, as well as feedback from our members. C.A.R. has received a formal inquiry about these forms from the DOJ, and the organization requires additional time to consider the DOJ’s concerns.
We understand that some MLSs may already be implementing certain practice changes, and that members must conform their client agreements accordingly. To help members comply with the MLS rule changes, C.A.R. has released the necessary forms to modify listing and buyer representation agreements ― the DM-LA and DM-BR forms ― along with the other forms released this week.
C.A.R. forms have set the gold standard for conducting California real estate transactions in a systematized, ethical, and transparent way for decades, and we are working diligently to create the next set of forms that will continue to protect our members and serve consumers.
We are in the midst of significant changes within our industry and, as such, there will be times when we have to adjust our plans, our timeframes, and even our expectations. As we’ve done, we will continue to keep you, our valued members, informed every step of the way.
Melanie Barker
C.A.R. President
RESOURCES:
NAR’s REALTOR® Magazine Special Supplement (Updated April 11, 2024)
NAR Settlement Fact Sheet
NAR Settlement FAQs
NAR Settlement Financing FAQs
Business Practice Changes - Tool and Tips (Coming Soon)
To help members get ready for upcoming practice changes resulting from the NAR settlement, C.A.R. is preparing several resources about the various revised and new forms that REALTORS® will need in a real estate transaction once the new MLS policies are effective August 17, 2024.
May 30, 2024
Plaintiff voluntarily dismisses lawsuit involving C.A.R. et al.
A seller class action lawsuit filed in February in which C.A.R. was named a defendant was dismissed today.
The copycat lawsuit, Freedlund v. Redfin Corporation et al., was against NAR, Redfin and C.A.R. The lawsuit alleged that the defendants conspired to engage in anticompetitive conduct relating to NAR’s cooperative compensation rule.
The plaintiff, Andrea Freedlund, voluntarily dismissed the case.
May 29, 2024
VA to temporarily suspend commission rules
The U.S. Department of Veterans Affairs (VA) said it will temporarily lift its rules preventing veterans from paying real estate agents when buying homes. This suspension, known as a "circular," will last for at least two years and takes effect June 12, 2024. The National Association of REALTORS® and REALTORS® across the nation lobbied for this change, arguing that current rules disadvantage veteran buyers.
This temporary rule will remain until permanent rules are established. The change aims to help veterans compete in the tight housing market by allowing them to compensate their agents. The suspension is particularly important as the NAR plans to implement broader changes by August to increase transparency in agent commissions, potentially affecting veterans' ability to use VA loans if sellers do not offer commissions to buyers' brokers.
May 3, 2024
NAR announces practice changes under Settlement Agreement
NAR today shared key details of the required practice changes under the industry Settlement Agreement. These practice changes result in revisions to the MLS policy handbook which are summarized below. The revised policies will go into effect on August 17, 2024. A more detailed explanation of each practice change is available on facts.realtor.
The settlement requires NAR to implement the practice changes no later than the date of class notice. Through the preliminary settlement approval process, it’s been determined the earliest date of class notice is August 17, 2024. NAR is announcing these important changes now to ensure NAR members and MLSs have ample time to prepare.
MLSs that have opted into the settlement agreement have until September 16, 2024 to implement the necessary policy changes and to be considered released parties, as provided in the relevant appendices they executed. However, NAR’s accelerated rule change process gives MLSs three months to adapt. In accordance with mandatory NAR policy, REALTOR® MLSs must implement the practice changes by August 17, 2024. NAR recommends all opting-in MLSs implement the practice changes by this date.
Over the coming days, NAR will discuss these changes in more detail and look for members’ questions and feedback. In the interim, NAR’s FAQ has been updated to reflect the effective date and provide additional detail on implementation. NAR is committed to working together to navigate these adjustments and providing as much guidance to its members as possible. As further details emerge, additional materials will be shared and posted to facts.realtor.
April 25, 2024
Judge approves consolidation of two national commission lawsuits
The judge overseeing the Sitzer-Burnett class action lawsuit has merged two similar lawsuits known as the Gibson and Umpqua cases.
His order approved an April 19 motion to consolidate the two cases because they “involve common questions of law and fact, consolidation will conserve judicial resources and promote efficiency, and consolidation will not cause undue delay, confusion, or prejudice.”
None of the defendants opposed the motion to consolidate.
April 23, 2024
Judge grants preliminary approval of NAR settlement
The judge who presided over the Sitzer Burnett class action lawsuit has granted preliminary approval to the proposed settlement reached last month by NAR. The judge ruled that the changes proposed within the settlement agreement were “fair, reasonable and adequate” and set a November hearing for final approval.
The settlement is still subject to final court approval, and plaintiffs have requested a hearing on final approval of the settlement to be held on November 26, 2024.
April 20, 2024
Motion filed for Preliminary Approval of NAR agreement
On April 19, plaintiffs’ counsel filed a Motion for Preliminary Approval of the NAR agreement with the federal court in the Western District of Missouri.
This means that this filing initiates the 60-day time period during which all REALTOR® MLSs, brokerages with 2022 total transaction volume for residential home sales in excess of $2 billion, and non-REALTOR® MLSs who want to be covered by the settlement must take action. The deadline for these actions is June 18, 2024.
If you or your organization fall in one of these categories and wish to be covered by the settlement, please follow these instructions:
April 15, 2024
C.A.R. releases commonly asked questions document
C.A.R. has received many questions about NAR’s proposed settlement of the antitrust class action lawsuits brought on behalf of home sellers related to broker compensation. The settlement is subject to final court approval; however, because the release of claims extends through the date of class notice, NAR will be putting practices changes in place in late July to avoid any gap in the release of liability.
April 15, 2024
Fannie Mae clarifies interested party contributions
Fannie Mae received numerous inquiries concerning the proposed settlement agreement entered into by NAR in the Burnett et al and Moehrl et al cases, subject to court approval.
Fannie Mae’s Industry Letter addresses the current treatment of property seller-paid buyer agent fees under its interested party contribution requirements.
Interested party contributions
In Guide Section 5501.5, property sellers are permitted to make financing concessions toward the Borrower’s Closing Costs in maximum amounts between 2% and 9% of the property value. Fees or costs customarily paid by the property seller according to local convention are not subject to these financing concessions limits. Buyer agent fees have historically been fees customarily paid by the property seller or property seller’s real estate agent, and, as such, they are currently excluded from these financing concession limits. If these fees continue to be customarily paid by the property seller according to local convention, they will not be subject to financing concessions limits.
It is Fannie Mae’s standard practice to continuously evaluate its requirements to determine whether updates are appropriate based on changes to the market and industry. Fannie Mae will continue to monitor and assess the impact of the proposed NAR settlement and other real estate agent commission lawsuits to determine if any updates to its requirements are necessary.
REALTORS® who have questions about the content of this Industry Letter, please contact your Freddie Mac representative or call the Customer Support Contact Center at 800-FREDDIE.
April 12, 2024
Judges rule against consolidating commission lawsuits
This morning, the Judicial Panel on Multidistrict Litigation rejected a request to centralize in Kansas City many cases around the country challenging rules regarding buyer broker compensation. The Court decided to wait and see if the settlement is approved and how many claims or cases remain after the settlement approval process. This decision did not address whether the settlement should be approved.
The settlement approval process will continue. The likely next step in cases against C.A.R. will be for the parties and courts to determine whether the cases will go forward while the settlement approval process is playing out.
NAR is pleased with the ruling. It reflects that NAR’s settlement, which, if approved by the court, would end litigation nationwide for NAR and other released parties in the cases brought by home sellers. NAR stressed that the ruling does not affect the approval process for the settlement agreement.
April 5, 2024
Appeals Court Allows DOJ to reopen antitrust investigation into NAR
An appeals court has ruled that the Dept. of Justice can reopen its investigation into NAR. Several years ago, the DOJ began an investigation into NAR’s cooperative compensation rule, and the parties agreed to a proposed settlement in 2020. However, the DOJ then withdrew from the settlement in 2021 and sought to reopen the investigation. NAR sued to prevent the DOJ from doing so, and on April 5, an appeals court ruled in favor of the DOJ, allowing them to reopen the investigation.
NAR has stated that this ruling in the DOJ investigation does not affect the settlement agreement that NAR announced on March 15 in the class action litigation to resolve nationwide litigation over claims from home sellers related to broker commissions. NAR has not indicated whether it will appeal this ruling.
March 15, 2024
NAR reaches agreement in claims brought by home sellers
The National Association of REALTORS® (NAR) today announced an agreement that would end litigation of claims brought on behalf of home sellers related to broker commissions. The agreement would resolve claims against NAR, over one million NAR members, all state/territorial and local REALTOR® associations, all association-owned MLSs, and all brokerages with an NAR member as principal that had a residential transaction volume in 2022 of $2 billion or below.
The settlement, which is subject to court approval, makes clear that NAR continues to deny any wrongdoing in connection with the Multiple Listing Service (MLS) cooperative compensation model rule (MLS Model Rule) that was introduced in the 1990s in response to calls from consumer protection advocates for buyer representation. Under the terms of the agreement, NAR would pay $418 million over approximately four years.